Customer Service is the Culture

Ida Bell, left, Lemon Grove FRC manager, and Ariel Saluta, a human service specialist that receives many accolades from the public, pose in front of the "Lemon Tree" where employees can internally post compliments about the good service they receive from other employees.

“She’s supercalifragilisticexpialidocious”

That’s all the customer comment card said, but that was all it needed to say. Comments filled with superlatives are commonplace at HHSA’s Lemon Grove Family Resource Center (FRC).

It’s made for some long all-staff meetings.

“The staff here prides themselves on their customer service,” said Ida Bell, FRC manager. “I read off all the comments they receive from customers and fellow staff at our all-staff meetings.”

Some employees have received as many as 15 in a single month. Human service specialists Morris Lazard and Ariel Saluta always seem to be at the top of the list.

“They keep it up monthly,” said Bell.

That’s because great customer service has become a part of the culture at the FRC.

“We talk about the needs of customers at our all-staff meetings,” said Bell. “The staff here really cares.

“They have family and friends who could be in those lines (of people applying for assistance) and they understand how hard it is out there with this economy.”

The attention to customer service begins in the lobby of the FRC. Gone are the old metal benches and tables, replaced by more comfortable seating and a sense of openness. A staff member at an “ambassador station” greets customers and hands out numbers so people can avoid standing in lines for service.  These are the types of improvements underway in several family resource centers to improve the customer experience.

The FRC sees as many as 1,200 people a day come through the door.

“The staff supervisors here put a lot of effort into the lobby since it’s the first point of contact,” said Bell. “There’s always a supervisor monitoring the lobby to make sure people aren’t waiting too long and they will call more staff to the front to help if necessary.”

Many of the compliments staff receives now come from the lobby and first point of contact experience, but they also get kudos from contact with customers over the phone and people who come in for pre-scheduled interviews.

 “Good customer service is just so routine now,” said Bell. “They take it as part of their job.”

A Taste for the Unexpected

County employee finds inspiration in Thrive Across America healthy recipes

HHSA Associate Accountant Yuncie Danque celebrated her birthday in February with a special "birthday cake." Co-worker Therese Riis constructed the cake out of jumbo shrimp and salad because she knew Danque was trying to limit her carbohydrates and eat healthy.

Yunice Danque already eats light. She tries to avoid processed foods and instead chows on raw, healthy fare. Lettuce and tomato salads are a staple in her diet.

The 53 year old HHSA associate accountant is quite active, too, taking Zumba, swimming and other classes at her Pacific Beach gym five to six days a week.

Still, like many, she’s always looking for new ways to improve her health, after being diagnosed with high cholesterol and high blood pressure a few years ago. Earlier this year, Danque signed up for the County’s Thrive Across America program. She hoped to find inspiration when it came to exercise—and she did. Through the program, participants traveled from Maine to Hawaii on a virtual route based on the amount of exercise they logged in online. The program ran from July through September. She made it across the country a few times.

What she didn’t expect was to pick up so many new ideas for healthy eating. Each day, the Thrive Across America program sent her an email with a new recipe. She has tried most of them, printing them out and collecting them in a binder that she keeps at her desk at work. When she wants to try a new one, she makes a copy and brings it home.

Danque said she especially liked the recipes with unexpected ingredients. Her favorites? Chicken and blueberry pasta salad and artichoke and ripe olive tuna salad. She now makes both regularly.

“They’re unusual and really good,” she said.

Danque wanted recipes for high fiber foods, because of their ability to lower cholesterol. The chicken and blueberry pasta salad calls for whole wheat pasta, for example, and the artichoke hearts in the artichoke and ripe olive tuna salad are both high in fiber. Sometimes Danque wraps the tuna salad in lettuce instead of bread to cut down on carbohydrates.

The recipes have pushed her to explore new foods too. She hadn’t ever cooked with herbs like thyme or tarragon. And she’d never used kale or char, a type of fish, before this. 

Danque’s aim was to “maintain (her weight) and keep food interesting and not boring,” she said. And healthy.

How does she plan to eat healthy through the holidays?

For Thanksgiving, Danque brought a healthy dish to her family gathering: oven roasted grape tomatoes, prepared with salt and pepper, chive and rosemary and drizzled with olive oil. She found the recipe on Martha Stewart’s website.

Sure, Danque said she still likes foods like mashed potatoes and gravy. She just doesn’t eat as much of it anymore.

 “My focus has changed,” she said, saying she is “healthier altogether and more active.”

Plus, when it comes to dishes like roasted tomatoes, “you don’t have to work them off as hard.”  

 

Here are two of Danque’s favorite new healthy recipes:

 

Artichoke and Ripe Olive Tuna Salad

Makes 5 servings

Active time: 15 minutes

Total Time: 15 minutes

Course: Lunch/Dinner

Ingredients:

  •          1 12-oz. can (or two 6 oz. cans) of chunk light tuna, drained and flaked
  •          1 cup of chopped, canned artichoke hearts
  •          ½  cup of chopped olives
  •          1/3 cup of reduced fat mayonnaise
  •          2 tsp. of lemon juice
  •          1 ½ tsp. of chopped fresh oregano or ½ teaspoon dried

Directions:

Combine tuna, artichokes, olives, mayonnaise, lemon juice and oregano in a medium bowl.

 

Chicken and Blueberry Pasta Salad

Makes 4 servings

Active time: 30 minutes

Total time: 30 minutes

Course: Lunch/Dinner

Ingredients:

  •          1 lb. of boneless, skinless chicken breast, trimmed of fat
  •          8 oz. of whole wheat fusilli or radiatore
  •          3 tbsp. of extra virgin olive oil
  •          1 large shallot, thinly sliced
  •          1/3 cup of reduced sodium chicken broth
  •          1/3 cup of crumbled feta cheese
  •          3 tbsp. of lime juice
  •          1 cup of fresh blueberries
  •          1 tbsp. of chopped fresh thyme
  •          1 tsp. of freshly grated lime zest
  •          1/4 tsp. of salt

 Directions:

  1. Place chicken in skillet or saucepan and add enough water to cover; bring to a boil. Cover, reduce heat to low and simmer gently until cooked through and no longer pink in the middle, 10 to 12 minutes. Transfer the chicken to a cutting board to cool. Shred into bite-size strips.
  2. Bring a large pot of water to a boil. Cook pasta until just tender, about 9 minutes or according to package directions. Drain. Place in a large bowl.
  3. Meanwhile, place oil and shallot in a small skillet and cook over medium-low heat, stirring occasionally, until softened and just beginning to brown, 2 to 5 min. Add broth, feta and lime juice and cook, stirring occasionally, until the feta begins to melt, 1 to 2 minutes.
  4. Add the chicken to the bowl with the pasta. Add the dressing, blueberries, thyme, lime zest and salt and toss until combined.

 

Turning the Corner on Cholesterol

County employee discovers exercise, healthy food and takes control of her health

 

Debbie “Pixie” Saiz had never been an exerciser.

A probation aide in the County’s Probation Department, Saiz remembers going dancing when she was in her 20s and early 30s. But she never carved out time to work out. Until this year.

The 52 year old mother of three realized she was going to have to make some big changes about a year ago. She’d put on a lot of weight and felt sluggish, with neck pain and a lack of motivation.

“I was drinking lots of soda,” Saiz said.”I was not being mindful of what I was eating. I was getting junk food, chips. I just started doing a lot of quick meals.”

A doctor diagnosed her with high cholesterol after hers came back as 245 mg/dL, putting her at more than double the risk of coronary heart disease as those with levels of 200 mg/dL or less, according to the American Heart Association’s website.

Through a combination of regular exercise and changes to her diet, Saiz has dramatically dropped her cholesterol level. Her most recent reading, taken last month, measured at 225 mg/dL, a full 20 points lower than a year ago. She plans to keep dropping it.  

The doctor hadn’t prescribed Saiz with medication, instead suggesting she try making lifestyle changes. At first, she wasn’t sure where to start. She tried to cut out carbohydrates, but that barely made a difference.

“I got discouraged, but didn’t give up,” she said.

Then, some of Saiz’s co-workers started inviting her on walks at lunch. They were enrolled in the County’s 10,000 Steps program, a 12-week walking program that encouraged employees to walk 10,000 steps, or the equivalent of five miles, each day. Saiz didn’t enroll or keep track of how far she walked, but it gave her a taste of what it felt like to exercise regularly. The walking made her feel better, providing her with an energy boost and, surprisingly, less neck pain. The exercise felt like a “breath of fresh air,” Saiz said. She realized she enjoyed it.

“Initially, I’d do 15 minutes,” she said. “Then 20 minutes. Then I’d do 30 minutes.” 

Then, she added Jazzercise to the mix too. She started taking classes at lunch with her co-worker Deputy Probation Officer Casey Ryan, who teaches them.

When the County’s Thrive Across America program launched this past summer, Saiz signed up as part of a team of co-workers. Under that program, participants traveled from Maine to Hawaii on a virtual route based on the amount of exercise they logged in online.

Saiz then added more exercise to the mix: circuit training. Her co-worker, Deputy Probation Officer Heather Lacroix, started leading workouts, also at lunch.

Saiz got hooked. Today, she exercises every week day at lunch, five days a week. Sometimes she does Zumba on the weekends too.

Along with the new exercise regimen, Saiz changed her diet and eating habits. She eats more vegetables, fruits and grains. She starts her day with oatmeal and takes Flax seed oil supplements. She’s gotten lots of healthy recipe ideas and tips from daily Thrive Across America program emails. So far, she has shed eight pounds (one pant size) and hopes to lose another 60 lbs.

The healthy influence has rubbed off on her children too. Her youngest son, a ninth grader, now buys healthier snacks, and her middle son, a tenth grader, just started boxing at a gym.

Even though the County’s Thrive Across America competition officially ended in September, Saiz and her co-workers haven’t stopped logging their daily exercise into the online program. The daily emails continue to keep Saiz on track too, she said.

“I attribute a lot of (my progress) to the emails and what the county has offered,” she said. “What they did has helped put the fire under me.”

Elderly and Disabled Clients Need Your Help

Terrance Corrigan poses with some of last year's donations.

You can help the Public Guardian’s Office bring holiday cheer to clients who wouldn’t otherwise receive gifts.

“Our clients have no friends or family to spend time with during the holiday season,” said Terrance Corrigan, Assistant Public Administrator/Public Guardian, who manages the holiday gift drive. “It’s a good time of year to go out and present them with a small gift for the holiday.”

The recipients are generally older, frail, and vulnerable adults who are at risk or have been victims of abuse or neglect. They live in nursing homes, board and cares and independent living facilities in the county.

The following new and unwrapped items are needed:

  • sweaters and hooded sweatshirts (all sizes)
  • slippers (larger sizes and with rubber bottoms)
  • pajamas (all sizes)
  • toiletries
  • gift cards (Target or Walmart or other department store)
  • large print books (new or used)

Donations may be dropped off at 5201-A Ruffin Rd. San Diego from 8 a.m. to 5:00 p.m through December 11.

In addition to donations from County employees, the Public Guardian’s Office receives a generous donation from Eunice and Ed Horn and the members of the Tierrasanta Seventh-Day Adventist Church. The Horns collect items throughout the year to provide 100 bags with toiletries and snacks.

“It’s a real sacrifice that she and her husband make,” Corrigan added. “We really appreciate it.”

All of the donations will be delivered to about 150 clients in the week of Dec. 17. For more information about the gift collection, call (858) 694-3500.

 

Turning Trash into Organic Gold

Take banana peels, melon rinds and brown lettuce leaves. Plan on eating them? Didn’t think so. You’ll throw them in the trash. Okay, at least most of us would, but kitchen staff at three County cafeterias are now recycling that food waste for compost, that rich, dark substance full of nutrients that gardens love.    

The County Operations Center (COC) cafeteria joined the County’s food waste recycling program in September. Polinsky Children’s Center and the County Administration Center cafeterias began taking part after the County Board of Supervisors approved the composting program last March.

Consider that the CAC serves an estimated 150 meals each day and the COC about 300 meals a day during a regular work week. Polinsky serves breakfast, lunch and dinner every day, about 400 meals a day. Altogether, the kitchen scraps add up to an astounding 1.5 tons of food waste each month that is being recycled into rich organic soil. Put it another way, the County is diverting more than 18 tons of food waste from the landfill every year.

Sounds like a lot of banana peels but the kitchen food scraps – not customer leftovers – also include other items. “Lettuce trimmings, vegetable peels, coffee grounds and even coffee filters,” said Laura Freitas of General Services. “It all goes toward reducing our carbon footprint.”   

The kitchen food prep waste goes to the City of San Diego’s Food Recycling Program at the Miramar Landfill where it’s ‘cooked’, aerated, watered and screened before the scraps turn into the organic gold of landscaping, compost. 

The substance is so rich; gardeners sometimes call it black gold because the material can improve the health of the soil, save water, control erosion and weeds plus reduce the use of fertilizer. 

So the cast-offs from plants that came from the earth go back to the earth and the cycle starts all over again with just a little help from us. Seems fair and almost as if nature intended it that way . . .   

 

          

Bird Bath - Parrot Style

Ahhh! Nothing like the sheer joy of taking a shower! This parrot is loving life as water splashes down all around him.
Parrots love to take a daily shower. They spread their wings, squawk, shake their feathers and wings and generally have a ball!” said Animal Services Director Dawn Danielson.

This Doubled Headed Amazon parrot was found inside a hamster cage on a doorstep in Santee last September. He was taken to the county shelter in Bonita where he was named Noah and found to have a very friendly personality with a very colorful vocabulary!   

One of the shelter’s adoption partners, the Parrot Education and Adoption Center, took him in and this is where you see him enjoying his shower. Noah has since gone to a foster home and will be placed for adoption where hopefully he will still get his beloved daily showers!   

 

County Emergency Manager Assists in Sandy's Aftermath

Nothing quite prepared Leslie Luke for the aftermath of Sandy. The Office of Emergency Services program manager helped thousands of San Diego residents get back on their feet after the 2003 and 2007 wildfires, and his expertise took him to New Orleans after Katrina and Joplin, Mo. after tornados flattened the town last year.

But Leslie said he could tell Sandy was on a scale of its own the moment he stepped off the plane in New York City on Monday and was greeted by car rental companies with no cars.

A paper sign at Enterprise turned people away. At Thrifty, where Leslie had a reservation, the lot was empty. Customers queued anyway. Just as soon as someone returned a car, the first customer in line would get in and go, no vehicle cleaning or inspection first. And with gas rationing in New York City still in effect, some of the cars were returned without much fuel.  

Leslie said he was lucky his car had three-quarters of a tank.

He called the car rental experience an example of the “cascading effects of a disaster” that he began to note as soon as he arrived.

“The mere number of people who are responding to an area that’s already been impacted further drains the limited resources,” he explained.

In other words, Leslie thinks the thousands of volunteers and federal employees in the region created the car rental crunch, and he expects all the visitors to continue to impact the region even as they try to help it.

Leslie himself expects to be on the East Coast into next week to help FEMA and humanitarian agencies coordinate assistance to the thousands of people who need help.

He said he expects another “cascading effect” to hit next week, when tourists pour in for the Macy’s Thanksgiving Day Parade. Hotel rooms are already at a premium because of the influx of assistance workers and the thousands of people whose homes were destroyed or rendered uninhabitable in the disaster.

Leslie said Sandy, and the incipient parade, have opened his eyes to how a large-scale disaster in a densely populated urban and economic center raises its own considerations.

Emergency managers and city officials ponder: should you or can you cancel a major civic event two weeks after a major disaster? How can the city go forward with economic recovery—including the parade—while serving the needs of residents?

“These are the kinds of things you have to take into account that you wouldn’t normally have to think about if it weren’t such a widespread disaster in this kind of area,” Leslie said.

Since forming these first impressions earlier this week, Leslie has had a chance to visit some of the most devastated neighborhoods, including Rockaway and Staten Island. In an article to follow Monday, Leslie will tell us what he saw on the ground, and how he’s assisting in the effort to help East Coast residents who lost everything.

Veteran Answers the Call – From the White House

 General Services Director April Heinze shakes hands with President Barack Obama during a Veterans Day breakfast at the White House.

UPDATED MARCH 4 WITH NEW PHOTO

In her own words - General Services Director April Heinze describes a memorable visit to the White House for Veterans Day.

"This is the White House calling, can you join us for a Veterans Day breakfast?”  That was Friday morning in San Diego and Veterans Day was two days away, but I didn’t hesitate to accept!

As a 23-year Navy veteran and national co-chair of OutServe-Servicemembers Legal Defense Network, I was thrilled to join leaders from four dozen veterans service organizations, military service chiefs and senior political appointees to celebrate Veterans Day with the president.

Arriving at the White House gate, we were all checked against the official guest list, quickly processed through security and whisked into the East Wing where we were greeted by uniformed military White House aides.  Passing through a gourmet buffet line, we entered the east room which was arranged with seating for approximately 200 guests, and I found a seat facing the entrance so as not to miss anything!  I was not disappointed because in addition to other veterans leaders I was honored to shake hands with the Honorable Eric Shinseki, Secretary of Veterans Affairs (and former Chief of Staff of the Army) and the Honorable Ray Mabus, Secretary of the Navy, who joined my table for breakfast.

Following breakfast we were all escorted into the adjacent room to meet President Barack Obama, First Lady Michelle Obama, Vice President Joe Biden and Dr. Jill Biden in a receiving line.  With a firm handshake and a warm smile, President Obama thanked me for my service and I thanked him for all he had done for veterans and encouraged him to do a little more!

Our next stop was Arlington National Cemetery and the Tomb of the Unknowns. After a short bus ride over the Potomac River, we all joined the audience in the amphitheater while President Obama laid a wreath at the tomb at precisely eleven o’clock on the eleventh day of the eleventh month. This time commemorates the Armistice that ended World War I. A 21-gun salute rang out across the quiet hills and a lone bugler played “Taps” in honor of our fallen heroes. The president and official party then joined us inside the amphitheater for a parade of flags by veterans groups, patriotic music, a prayer and official remarks by Shinseki and the president.

The president’s address and Veterans Day Proclamation reminded us that, “The freedoms we cherish endure because of their [veterans] service and sacrifice and our country must strive to honor our veterans by fulfilling our responsibilities to them and upholding the sacred trust we share with all who have served.”

I left the amphitheater filled with a great deal of pride, yet humbled by those who sacrificed so much more than I. In a quiet moment alone, I watched the changing of the guard at the Tomb of the Unknowns and then veterans groups pay their respects by laying their own wreaths at the tomb.  Standing high on that hill, overlooking neat rows of headstones, the Capitol and the Pentagon, was a somber reminder that our freedom is not free.

Navy Secretary Ray Mabus (left) and County General Services Director April Heinze at the White House.

County Employee Transforms Herself, One Step at a Time

Sherry Dutchko lost 45 lbs. through County exercise programs and a healthier diet

On the left is an image of Sherry Dutchko taken earlier this year. The image on the right was taken last week.

She could no longer fit into most of her clothes.

Sherry Dutchko’s weight had slowly crept up over the years, putting all but two pairs of pants out of reach by early this year.  She called them her “fat clothes.”

“Every time I looked I would gain two or three” more pounds, said Dutchko, 57, who works as a Legal Support Assistant in the Office of the Primary Public Defender.

She’s also struggled with severely high blood pressure. Doctors suggested she exercise, but Dutchko never made it a habit. Until this year.

That’s when her life changed dramatically, after she joined the County’s 10,000 Steps and Thrive Across America programs, both offerings through the County Employee Wellness Program. She also altered her diet. Thanks to a lot of walking and much healthier fare, Dutchko has dropped 45 lbs. over the past 10 months. She feels better—more energetic--and gets lots of compliments. Perhaps most importantly, it gave her health a critical boost.

“I needed this,” she said. “You could even say it helped save my life.”

Dutchko traces the start of her transformation to receiving a free pedometer through the County’s 10,000 Steps program. The little device sparked her competitive side. Through the 12-week walking program, she would track her daily steps and log them into a website. The goal was to walk 10,000 steps a day, or the equivalent of five miles. Initially she was falling far short of that.

“As soon as I found out I was walking 4,000 steps, I wanted to go to 6,000, then 8,000, then 10,000,” she said.

She and her co-workers would compare readings on their pedometers. Naturally, Dutchko didn’t want to get beat. So she started squeezing as much walking into her daily routine as she could. She began walking from home to the Trolley station and back every day rather than getting a ride. She walked with co-workers during breaks and met a friend for walks around Lake Murray and in Pacific Beach on the weekends.

She didn’t stop when the 10,000 Steps program ended in March. Dutchko and several co-workers formed a Thrive Across America team and she kept going, walking up to an hour a day. Under Thrive Across America, participants travel from Maine to Hawaii on a virtual route based on the amount of exercise they log in online. The program ran from mid-July to the end of September. Top individual and team performers were named last month and received prizes. To view their names, click here.

Above is an image of some of the Thrive Across America top performers.

“The more I walked, the better I felt and the clothes just started hanging off of me,” she said. “I knew it was working and that just stimulates you to do it more.”

In addition to the weight, she even dropped a shoe size.

The lighter she got, the easier it was to walk, Dutchko said. Her body started craving the movement and the endorphins that exercise releases.  She’s hoping to try a Zumba class.

“I would never have thought that I could take an exercise class,” she said.

Dutchko also made some major diet changes, cutting way down on sugar and carbohydrates in favor of lean meats, green vegetables, fruits and probiotics like Greek yogurt. She said she used the book, “The 17 Day Diet Cookbook,” by Dr. Mike Moreno, as a guide.

“You feel hungry at first, but we got rid of everything in the house except for what was on the diet,” she said. “So we weren’t tempted to slip. It got easier and easier.”

Dutchko discovered that she loves fish and also balsamic vinegar on salads and vegetables. Now she cannot imagine eating macaroni and cheese again. She doesn’t eat pasta at all anymore and when she makes batches of cookies, she gives them all away.

She’s planning to cut out the bacon, egg and cheese sandwiches for breakfast that she said have probably contributed to her regaining some weight. Dutchko said she will switch to oatmeal and fruit and let herself splurge on the sandwich once a week.

How is she going to get through the holidays, which for so many revolve around food?

Lighter fare. For starters, nobody will be eating gravy in her house. She’ll make mashed yams instead of mashed potatoes. And she will offer nonfat yogurt instead of sour cream. Dutchko said she is investigating healthier recipes online.

“If I see something floating in grease and fat, it doesn’t look appetizing to me,” she said. “I’ll pass it over for a salad.”

Her only regret is not starting an exercise routine sooner.

“Everybody was right” when they suggested it, she said. “They were right. You have to move your body.”

For more information on Thrive Across America visit www.thriveacrossamerica.com or for information on the County’s Employee Wellness Program visit the program’s online home on InSite.

Saluting Our Veterans

In honor of Veterans Day, we are recognizing current County employees who have served in the armed forces.  Thanks to those veterans who chose to share their stories and thank you to all veterans for your service.


Myrna T. Catubay, HHSA

U.S. Navy, HMCS (RET)

I served 20 years with the U.S. Navy during March 1980–March 2000, and retired as a Senior Chief Hospital Corpsman/Laboratory Technician. I was stationed at various naval hospitals/clinics, including a deployment with Operation Desert Shield/ Desert Storm aboard the USNS Mercy during the Persian Gulf War in 1990–91.

During 1992–1996, I served as an instructor in the Medical Laboratory Technician School for 4½ years at the Naval School of Health and Sciences here in San Diego.

I now work as a Public Health Microbiologist.

My other duty stations included:

  • Recruit Training Command (Orlando, FL)
  • Basic Hospital Corps School (Great Lakes, IL)
  • Naval Hospital Great Lakes  (IL)
  • Basic Medical Laboratory School (Fort Sam, San Antonio, TX)
  • MEPS (Pittsburgh, PA)
  • Advanced Medical Laboratory School (Bethesda, MD)
  • Naval Hospital San Diego (CA)
  • Naval Medical Clinic (Pearl Harbor, HI)
  • Naval Hospital Oakland (CA)
  • Naval Hospital Yokosuka (Japan)

Jacqueline Santillanes, Edgemoor DPSNF

Service: USN / Retired

Dates of Active Duty:  January 11, 1982 to January 31, 2008

Rank at Discharge: Security Officer / Lieutenant

Recognition:

  • Navy and Marine Corps Commendation Medal (4)
  • Navy and Marine Corps Achievement Medal (4)
  • Good Conduct Medal (5)
  • Sea Service Deployment Ribbon (3)
  • National Defense Service Medal
  • Global War On Terrorism Expeditionary Medal
  • Military Outstanding Volunteer Service Medal
  • Kuwait Liberation Medal
  • Overseas Service Ribbon
  • Southwest Asia Service Medal
  • Sharpshooter Pistol Ribbon
  • Meritorious Unit Commendation
  • Navy Unit Commendation

Ships deployed on:  USS Dixon, USS Samuel Gompers, USS McKee, USS Belleau Wood, Staff onboard USS Ronald Reagan.

Some of the ports visited:  Hong Kong, Diego Garcia, Malaysia, Bahrain, Guam, Singapore, Australia, Canada,  Philippines, Hawaii, United Arab Emirates, Korea. 


Martin Cherry, Operations Manager - First 5 Commission

I am Martin Cherry, Operations Manager for the First 5 Commission (farthest to the right).  I retired from the Navy in 1999 as a Chief Petty Officer after 21 years.  The four men to the left are my sons.  From left to right they are Jesse, Ken, Adam, and Matt.  The three in uniform are officers in the Air Force (Adam was in the Air Force also but is now a Police Officer in Phoenix).  Jesse is a pilot, Ken is an Intelligence Officer, and Matt is in Logistics.  I am super proud of all of my boys.

I spent all my time in Southern California in San Diego, Long Beach and Ridgecrest California.  I was on 4 ships out of San Diego:  1) USS Berkeley, 2) USS Pigeon (submarine rescue), 3) USS Fox, and 4) USS Constellation (aircraft carrier).

I joined the Navy right out of High School.  I am proud to have served my country.


Carl Smith, HR Analyst, Department of Human Resources - Employee Development Division

Carl Smith retired as a Chief Petty Officer with 20 years of service in July 2012. He reported for basic training in 1992 here in San Diego, and then transferred to Fleet Anti-Submarine Warfare Training Command where he completed “A” and “C” School training. In March 1994, he reported in USS Spruance (DD-963), where he conducted three Mediterranean deployments, a Black Sea deployment, and numerous counter-drug operations in Central and South America. From March 1999 to October 2004 , he transferred back to Fleet Anti-Submarine Warfare Training Command where he taught and developed Sonar System Maintenance courses. From 2004-2008 Chief Smith conducted Vessel Boarding Search and Seizure Operations throughout the Western Pacific and Arabian Gulf in support of Intelligence and Special Operations for Operation Iraqi Freedom. Chief Smith also served in USS Mobile Bay (CG-53), and finally ended his career at Commander, Naval Surface Forces Pacific.


Don Steuer, DCAO FG3/CFO
Captain, USN
Active Duty: June, 1973-February, 2000

Among the ships deployed in:

  1. USS Independence  (CV 62)
  2. USS Kitty Hawk (CV 63)
  3. USS Constellation (CV 64)
  4. USS John F Kennedy (CV 67)
  5. USS Dwight D Eisenhower (CVN 69)
  6. USS Carl Vinson (CVN 70)
  7. USS John C  Stennis (CVN 74)
  8. USS Long Beach (CGN 9)
  9. USS Texas (CGN 39)
  10. USS LaSalle (AGF 3)
  11. USS Mount Whitney (LCC/JCC 20)

Notable Assignments Afloat:

  1. Line Division Officer, Helicopter Anti-Submarine Squadron Eleven (HS 11)
  2. Operations Department Head, Helicopter Anti-Submarine Squadron Four (HS 4)
  3. Flag Secretary, Cruiser-Destroyer Group Three
  4. Executive Officer, Anti-Submarine Squadron Eight (HS 8)
  5. Commanding Officer, Helicopter Anti-Submarine Eight (HS 8)
  6. Chief of Staff, Naval Striking and Support Forces Southern Europe

Notable Assignments Ashore:

  1. Chief of Naval Operations Staff, Aviation Logistics Analyst
  2. Chief of Naval Operations Staff, Executive Assistant, Chief of Operations Analysis
  3. Anti-Submarine Warfare Wing Pacific Fleet, Helicopter Anti-Submarine Warfare Training Officer
  4. Chief of Naval Operations Staff, Requirements Officer,  Aircraft Carrier based Helicopters
  5. Commanding Officer, Helicopter Anti-Submarine Squadron Ten
  6. Commanding Officer, Naval Air Station North Island/Naval Base Coronado

Among Aircraft Flown:

  1. T-34 Mentor
  2. T-28 Trojan
  3. TH-57 Jet Ranger
  4. H-1 Huey  (single and twin engine versions)
  5. SH-3 Sea King
  6. SH-60 Sea Hawk
  7. C-2 Beech Craft King Air

Notable Personal Decorations:

  1. Department of Defense Superior Service Medal
  2. Legion of Merit
  3. Meritorious Service Medal (3 awards)
  4. Navy /Marine Corps Commendation Medal (3 awards)
  5. NATO Medal (Balkans)
  6. Kuwait Liberation Medal
  7. Southwest Asia Service Medal
  8. Armed Forces Expeditionary Medal
  9. National Defense Medal
  10. Meritorious Unit Commendation

Lee Ann Bishop, Treasurer-Tax Collector Specialist 

U.S. Navy
Aviation Ordnanceman   (AW/SW) 2nd Class
2005-2010

USS Nimitz


Bob Muballe, HHSA

Bob Muballe began working at our County Mental Health Case Management 7months ago. Bob's start date was delayed because he was deployed with the US Army for training.  Bob entered our program and quickly became a team player here brightening everyone's day with his personality.  Currently, Bob is deployed again for a year as a medic with the US Army. We wanted everyone to know how much we appreciate him. We wish him well and a speedy and safe return.


Janet Rose, Probation

 

Hospital Corpsman 1st Class                      

I served in the United States Navy from 1984  to 1997.  During those 13 years I have worked as a ward corpsman, a Urological Technician and an Independent Duty Corpsman. 

Honors include: Navy Achievement Medal, Navy Good Conduct, National Defense Service  Medal, Overseas Service Ribbon

Duty Stations:

Naval Hospital San Diego

Naval Hospital Guam

Naval Hospital Groton, CT

Naval Hospital 29 Palms              

I enjoyed serving my country and salute the service men and women who carry on that tradition.  


 Amber J. Griffith, DPW

Medical Laboratory Technician, SRA, USAF, April 1995 – April 2001
I served in the US Air Force for 6 years after high-school. I worked as a med lab tech at Wilford Hall Medical Center on Lackland AFB in San Antonio Texas for my entire enlistment. I worked in the Emergency Department, Blood Gas, Special Chemistry, Chemistry, Microbiology and Hematology labs, and regularly performed phlebotomy. I witnessed people in the best and worst conditions of their lives. I received an honorable discharge in 2001, and then used my GI Bill for college.

 


Kurt Greiner, Sheriff's Department

 
Chief Petty Officer Greiner joined the US Navy and volunteered for submarine duty. He was stationed onboard the USS Nathanael Greene (SSBN 636B) and USS Sam Rayburn (SSBN 635G) based out of Holy Loch, Scotland completing 12 Strategic Deterrent Patrols. He transferred to the USS Billfish (SSN 676) completing several classified Special Operations and a 6 month Mediterranean Cruise. He was also onboard USS Haddo (SSN 604) and the USS Haddock (SSN 621) completing 5 Western Pacific and Indian Ocean Deployments and numerous Special Operations. He was assigned to the USS Boston (SSN 703) and completed a ten month Depot Maintenance Period at Portsmouth, New Hampshire. His final assignment was the USS Asheville (SSN 758) where he completed extended operations as part of the USS Carl Vinson Battle Group during Operations Southern Watch and other deployments before retiring with over 21 years of service and joined the Sheriff's Department.


Sharon Tracy, HHSA

 Specialist SP4 U.S. Army October 1981 – October 1984

I served in the U.S. Army as a Electronic Warfare Signal Intelligence Non-communications Interceptor (98J). My basic training was at Ft. Dix, NJ, AIT school & Space Collections school at Ft. Devens, MA. I was stationed for 1 year in Sinop, Turkey & the remainder of my enlistment at Ft. Bliss, TX. While at Ft. Bliss, I was sent to Germany for a 2 month training mission.


John Gaffaney, HHSA

John Gaffaney was serving as a captain in the Army Reserve when he was killed in the Fort Hood, Texas shooting in 2009. He had attempted to stop the gunman but was fatally wounded. He had earlier served in the Navy and California National Guard.

An HHSA colleague asked that he be remembered in our tribute.


Roberto T. Caroche, HHSA

USN RETIRED. United States Navy – February 12, 1979 to June 30, 1999. A Gulf War veteran while serving onboard the aircraft carrier USS ENTERPRISE (CVN-65) at Persian Gulf.

 


Tori Bramhill, HHSA

I served in the U.S. Navy from June 2003 – March 2007.  I was an Aviation Electrician’s Mate and had a final rank of AE3 (Petty Officer 3rd Class).  I served on board the U.S.S. Nimitz and went on one WestPac where I visited Hong Kong, Malaysia, Bahrain, Dubai, Guam and Australia.  Honors and awards include:

 

  • Navy and Marine Corps Achievement Medal
  • National Defense Service Medal
  • Navy Good Conduct Medal
  • Global War On Terrorism Service Medal
  • Global War On Terrorism Expeditionary Medal
  • Sea Service Deployment Ribbon
  • Aviation Warfare Specialist Pin

 


Rene Colon, General Services

United States Navy January 24, 1986 – September 30, 2006

Retired as Chief Boatswain’s Mate(SW)

Assignments

AFDM – 14
USS Stump DD-978
USS Peterson DD-969
USS Obrien DD-975
USS Halsey CG-23
TOPGUN
USS John Young DD-973
SIMA San Diego
ACB-1
Naval Base San Diego 32nd Street


Kristie R. Makowsky

Veteran, US Army
Specialist SP5 Fort Polk, LA
1975-1979
My son is current serving too… a proud family tradition…5th generation

 


Alan Reddick, ARCC

US Army 1969-1971
Expert Badge M16a2 Rifle
175 Mm Howitzer Crew Member
Medic And X-Ray Technician
30th Field Hospital
Augsburg, Germany
Certificate. Of Appreciation
Honorable Discharge

 

 


Areleous Burton, Agriculture/Weights & Measures

I spent four years in the US Army as a Personnel Administration Specialist, spending my last year in the Army with 82nd Airborne Division.   I had a total of 15 jumps while with the 82nd.  I also spent 16 years in the US Coast Guard as an ST (Sonar Technician) & ET (Electronics Technician), with my last five years as a COMSEC (Secure Communications) instructor. 

Our Coast Guard Cutter was the first one on scene at the Exxon Valdez oil spill; another of my cutters was lead cutter of the Haitian Operation, bringing Haitians trying to come into the U.S. back to Gitmo (Guantanamo Bay, Cuba), temporarily until they could be repatriated.  Honorably discharged at expiration of term of service.

 


Louis Johnson, HHSA

US Navy 1982-2002 (Operations Specialist)

Served aboard:   USS Okinawa LPH-3

                           USS Essex-LHD-2

                           USS Tarawa LHA-1

Some ops:

Desert Storm/Shield

Nato operations Mogadishu

Relief to USS Cole

 

Awards

Nato award

Combat Action ribbon

Navy Achievement Medal

Sea Service

Good Conduct Award

Proud to serve and glad the Navy showed me the world.

 


 

George Gonzales, Sheriff's Department

Service: California Army National Guard

Active Duty: Dec 1976 – 1979, 1/325th IN, 82nd Airborne Division

US Army Reserve 1980 – 83, National Guard 1996 – Present

Present Rank: Sergeant Major (E-9)

Currently serving with the 40th Infantry Division, General's Staff - Future Plans and Strategy (G5)

Prior Assignments: First Sergeant - Headquarters Company, 40th Infantry Division.

First Sergeant - Headquarters Company 2/185th Battalion, 40th Infantry Division

Operations Sergeant, 2nd Brigade, 40th Infantry Division

Decorations, Awards and Citations:

Army Commendation Medal (4 Bronze Oak Leaf Cluster)

Army Achievement Medal (1 Bronze Oak Leaf Cluster)

Good Conduct Medal (Bronze Clasp 2 Loops)

National Defense Service Medal

NCO Professional Development Ribbon (Numeral 3)

Armed Forces Reserve Medal (M Device, X Device)

Army Service Ribbon

Army Reserve Components Overseas Training Ribbon (Numeral 3)

South Carolina State Ribbon

Parachutist Badge

Expert Badge (M9 Pistol)

Expert Badge (M16A2 Rifle)

Expert Badge (M67 Grenade)

USAJ / 9th TAACOM, Certificate of Appreciation for Outstanding Contribution

JTFWG ARFOR HQ, Certificate of Excellence

USAJ / 9th TAACOM, Certificate of Appreciation for Exceptional Service

40th I D, California, Certificate of Appreciation for Meritorious Service

Cited for Excellence by the Fort Knox Senior Observer Controller Team


Carmen Stamper, HHSA

US Navy  (New Orleans, Pearl Harbor, San Diego)

Assigned to a Unit that provided communications for the Seabees.

The cell phones back then were heavy, bulky and big (about 9”).

 

 

 

 



Andrew Strong participating in a mass casualty drill aboard USS Ronald Reagan.Andrew Strong, FG3 Executive Office

Service: United States Navy, Hospital Corpsman, 1998 - 2007

Designations: Fleet Marine Force/ Surface Warfare/ Air Warfare

Duty Stations:

Camp Johnson, North Carolina

Camp lejeune, North Carolina

Marine Corps Air Station Cherry Point, North Carolina

Naval Submarine Base Bangor, Silverdale, Washington

USS Ronald Reagan CVN 76, North Island

 


Winston McColl, Purchasing & Contracting

Winston served 28 years in the United States Army retiring as a Colonel.  During that time he served two tours in Vietnam, first as a combat engineer, while the second tour he served as an infantry officer.  His numerous assignments took him to places around the globe from Vietnam, Germany, and South Korea, to Paris, France in the fields of intelligence and acquisition.  His final tour of duty involved the command of over 500 civilians and military in Van Nuys, CA overseeing $18 billion dollars in DOD contracts,

Winston was awarded three bronze stars, earned the Combat Infantryman’s Badge, Jump Wings, and graduated from Ranger School earning him the Ranger Tab.  He is also a graduate of the US Army’s War College.


Mary Santos, Public Works

U.S. Navy

Radioman 2nd Class

I served in U.S. Navy from 1973 – 1977

I am proud to have served my country!


Steve Spence, Environmental Health

I enlisted in the Navy  at the age of 19  in July 1973, one month before direct military involvement ended in Vietnam. After training in Electronics Technology at Great Lakes, Ill,  I was stationed for two years in Spain when it was under the authoritarian regime of General Franco. The Navy then brought me to Long Beach and San Diego where I was stationed on the USS Towers (DDG-9) highlighted by visits to many countries during an eight month deployment to the Pacific.

 


Ramon Bilbao, Parks & Recreation

I served in U.S. Navy aboard the following ships:

USS Jarrett (FFG-33)
USS Ranger (CV-61)
USS Kitty Hawk (CV-63)
USS Fitzgerald (DDG-62)

I’ve participated in Operation Desert Storm, Restore Hope, and Iraqi Freedom.

 


Tara Harre, Probation

1996 – Present.  Fifteen years ago I joined the Army Reserve as a Private (E-3), and I continue to serve today as a Captain (O-3).   During these last fifteen years, I have traveled the world, jumped from planes, and served in combat.  I truly feel that I am a stronger person from the experiences that I have endured from the military.  I am a proud veteran and am going for my 20 - HOOAH!

 


Chairman Bill Horn, County Supervisor District 5

Service: USMC

Dates of Active Duty: July 1966-December 1970

Active reserve: 1970-1978

Rank at Discharge: Captain

I enlisted in the Marine Corps in 1966 after graduating from SDSU. In 1968, I was promoted to 1st Lieutenant and sent to the jungles of Vietnam where I joined the Kilo 4/13 as the Executive Officer. Later that same year, I was promoted to Commanding Officer of Lima Battery 4th Battalion 12th Marines, 3rd MAR DIV RVN. While my Battery was under fire at `The Rockpile’, I received shrapnel wounds.

Recognition:

  • Bronze Star Medal with Combat V
  • Purple Heart
  • Combat Action Ribbon
  • Presidential Unit Citation
  • Naval Unit Citation
  • Meritorious Unit Citation
  • National Defense Medal
  • Vietnamese Campaign Medal with four stars
  • Overseas Service Ribbon
  • Sea Service Deployment Ribbon
  • Republic of Vietnam Cross of Gallantry with Gold and Silver Star
  • Cross of Gallantry Unit Citation
  • RVN Civil Action Palm
  • Vietnam Service Medal

One of the greatest honors I have ever had was leading 270 men in combat for a year. As Ronald Reagan once wrote "Some people work an entire lifetime and wonder if they ever made a difference to the world. But the Marines don't have that problem."

Semper Fi


Lonnie Palm, HHSA

Branch of Service:  United States Army

Length of Service:  May 1973 – May 1976

I enlisted at the beginning of the all-volunteer Army at age 19.  My first duty station was in Turkey near Istanbul for twelve months.  In 1974 tensions  between Turkey and Greece mounted concerning the island of Cyprus.  At that time I had purchased a round trip ticket on a Turkish airline to visit the southern Mediterranean coastline of that country for three days.  Permission was given by my commanding officer to take the trip.  On the final day there I returned to the airport only to discover that it was closed off to the general public and taken over  by the Turkish military. I contacted the base by telephone (not cell) and purchased a bus ticket with $1.25 remaining for the cross-country trek.  During the bus trek an Army captain from my base also boarded. It was a good feeling to know that I wasn’t alone.

 


Mike Dick, General Services

U.S. Army, ’71 to ‘74

25th Infantry Division 147th Aviation Co. CH-47 Chinooks

Barbers Point Naval Air Station, HI

They were just two weeks back from Viet Nam.

 

U.S Army National Guard ’84 to 2001 Retired MSG

40th Infantry Division 240th Forward Support Battalion

 


David Lampley, Probation

I enlisted in the US Army on June 1, 1970 and trained at Ft. Tacoma, WA and Fort Jackson, SC before being sent to Fifth Corps Support Command at Hanau, Germany.  Volunteering for Vietnam in 1971, I served at Cam Ranh Bay, Danang and Long Binh for nine months as all  units were being sent home around that time.  From 72 to 73, I was stationed at Fort  Hood, Texas, a few miles from home.   Honorable Discharge on May 31, 1973 as a Specialist 4th Class.  Notable experience was sending two weeks in Managua, Nicaragua in Dec. 72 with a MASH unit  supporting the country after a earthquake.   I also spent one year in the Texas National Guard in 1974.

I enlisted in the US Navy in March 77 and served on USS Chicago (CG-11), USS Durham (LKA-114) and deployed to the Pacific on 5 occasions, three times as a member of Cruiser-Destroyer Group One on board the USS Long Beach, USS New Jersey and USS Midway.  I retired in March 1977 as a E6, Operations Specialist First Class.  All my time was spent in San Diego except for a two year tour on the minesweeper, USS Fearless (MSO-442) from 81 to 83.

 


Pete Jacovino, ARCC

I proudly served for 20 years 9 months and 1 day in the US Navy as a Lithographer.  Often asked “if you could do it over again, would you”, always answered "heck yeah!" People pay good money to sail around the world and I always felt fortunate to be paid to sail around the world. Sure there were family separations, but they came along with the adventure. Our family always felt that the separations made you stronger.

One of the lasting memories I will always have tucked away in the military portion of my mind was floating around in the mined waters off the coast of Kuwait in the spring of 1991 for 45 days wondering, what if, and another would be riding a typhoon for the better part of 8 hours. Fun stuff!

Seriously, it was a great career, and heck yeah, I’d do it all over again. Anchors Aweigh!

 


Nina Gordon, Probation

I joined the military as a 2nd Lt in the Army Nurse Corps.  My first assignment was the Newborn Nursery, Fort Ord, Monterey, a far cry away from the fighting in Vietnam.  I remember the broken minds and the broken bodies of the men and women who were fortunate enough to return home.  I also remember being in uniform, standing outside the subway in N.Y., and having to experience less than complimentary comments from people who didn’t think we should be in Vietnam. I am proud to have served my country.  But I sometimes think the honorable title of veteran should be reserved only for those who served on the front lines.  I salute those veterans, my fellow Americans, who put their lives and limbs on the line for the rest of us.

 


Doug Ailshie, HHSA

United States Army - Sept. 1972 to June 1974

Military Policeman – Specialist 4th Class

Tour of duty (16 mos.) - Camp Long Support Detachment

Wonju, Korea

I was part of the last draft during the Viet Nam War era.

My orders were amended to Korea from Viet Nam during the last week of advanced training @ Ft. Gordon, Georgia.


Jose Mallari, Public Works

I belong to an endangered species that is well on its way to extinction unless a saving treaty takes effect soon.  As a Filipino citizen and non-resident of the United States in 1989, I joined the US Navy at the Subic Bay Recruiting Station in the Philippines by virtue of Article XXVII of the 14 March 1947 Military Bases Agreement between the United States and the Republic of the Philippines.  This agreement was abolished with the 1992 closure of US Military Bases in the Philippines.  I served in the USS Dixon (AS-37), deployed to the Middle East during the Persian Gulf War, and was honorably discharged in 1993.  Now an attorney, I have recently initiated an advocacy to seek restoration of US Navy Recruiting in the Philippines via re-negotiation of the Visiting Forces Agreement.

 


Jerry Wilkins, HHSA

Service:  U.S. Marine Corps

Dates of Active Service:  11/23/65 to 11/23/69

Inactive Reserve:  11/23/69 to 11/23/71

Rank at induction:  Private (E-1)

Rank at discharge:  Staff Sergeant (E-6)

 

Duty Stations:

  • U.S. Marine Corps Recruit Depot San Diego (Basic Training)
  • Marine Corps Schools, Camp Lejeune, North Carolina
  • Republic of Vietnam (Chu Lai/Danang/Phu Bai) with 11th Marine Regiment (Artillery), 1st Marine Division – October 1966 to November 1967
    • Participated in 5 major operations against VC/NVA
  • 28th Marine Regiment (Infantry), Camp Pendleton – November 1967 to November 1969

Recognition:

  • Combat Action Ribbon
  • Good Conduct Medal
  • Presidential Unit Citation
  • Vietnam Service Medal
  • Vietnam Campaign Ribbon
  • National Defense Service Medal
  • Meritorious Promotion to Corporal (E-4)
  • Meritorious Promotion to Sergeant (E-5)
  • Meritorious Promotion to Staff Sergeant (E-6)

 


Jennifer Reynolds, HHSA

I served in the US Navy as a Hospital Corpsman. I served my country with the Marine Mag units as well as the VP67 Naval Air group, learning skills such as Emergency Medicine, Minor Surgery & Diagnosing sick sailors and Marines. I will never forget my brothers and sisters that stood beside me to assure our freedom.

 


Franco Lopez is on the right.Franco Lopez, Auditor & Controller

USMC 1999 – 2004

Memorable Events:

Weeks with no bed, little sleep, no shower, and no toilets at the start of Operation Iraqi Freedom in 2003; no problem, we had plenty of ammo and a mission.

Coming out in one piece after countless conveys.

Setting up camp at the ruins of the ancient city of Babylon.

Mourning friends and colleagues.

 

Final Awards:

Combat Action Ribbon

Global War on Terrorism Expeditionary Medal

Global War on Terrorism Service Medal

Marine Corp Good Conduct

Presidential Unit Citation

Sea Service Deployment Ribbon

National Defense Service Medal

 


Sol Masangkay, Parks & Recreation

U.S. Navy, 1980-1991

Service: Antisubmarine Squadron 29, NAS North Island 1980-1983 (aboard USS Kitty Hawk, CV-61 in 1981 and aboard USS Carl Vinson, CVN-70 in 1983 on its first cruise)

NAS Miramar Supply Department, 1984-1987

USS Tripoli, LPH 10, 1987-1991 (Desert Storm veteran)


Doug Stauffer, General Services

1973-1994, US Navy Civil Engineer Corps

See the world- every move I made was across an ocean. I went from Mississippi to Okinawa to Puerto Rico to Hawaii to Diego Garcia to Georgia to Italy to New York to Japan, ending in San Diego.  Best assignment: landed on Diego Garcia 2 weeks after the Iranian hostage-taking and witnessed the place go from a sleepy little backwater to the nexus of US military strength.  Within months we had more Seabees on the island than anywhere else in the world.  Seven day a week construction operations supporting fleet forces in the Persian Gulf.

 


Tony Avina, Agriculture/Weights & Measures

I actively served in the US Army from 1987-1990.  I remained as an inactive member of the US Army until 1995.  I was stationed in Frederick, Maryland at the United States Army Medical Research Institute of Infectious Diseases-Bacteriology Division.  I was Biological Sciences Assistant in the Anthrax Biological Research team.  Our team was responsible to optimize the Anthrax vaccine, which was used by military personnel during the 1990 Persian Gulf War.  I am a Persian Gulf War veteran.  I was honorably discharged in 1990.

In addition, I also served in the California National Guard from 1992-1995.  I was honorably discharged in 1995.  

 

 


Harold Randolph, HHSA

United States Marine Corps, September 1974 to August 1995

I served as Administrator, Inspector/Instructor, Recruiter, Group Administrative Chief, Classified Document Courier, Company Gunny and Administrative Analyst.  Places stationed or visited: North and South Carolina; Atlanta, Georgia; all states with Marine Corps Units west of the Mississippi and all Marine Units in the Western Pacific.   Most memorable assignment was “Operation Restore Hope” Mogadishu, Somalia from December 1992 to May 1993.  Most time spent overseas, 18 months in Subic Bay, Philippines.  Most fun had was flying (not piloting) when stationed with VMO-1 “Can Do” and with VMO-4 “Bronco”.  Call Signs used:  “Guru” and “Reverend”.  Continents visited – 6. Countries visited – 28.  Ready to do it all over again!!!

Happy 236th Birthday Marines! (November 10, 1775 – 2011)

Semper Fi



Rolando Indiongco, Probation

I proudly served in the United States Navy for 30 years and 14 days. I travelled to more places around the world in 30 years that most people do in a lifetime, all for free, thanks to the multiple aircraft carriers wherein I served. I was promoted to the rank only 1 percent of the enlisted military attain: Master Chief Petty Officer. I started serving following the conclusion of the Vietnam War. I also served in the Desert Storm, Desert Shield, Operation Southern Watch, Operation Enduring Freedom, Operation Iraqi Freedom, and many others. I salute all of my fellow veterans.


 

Timothy Henry, HHSA

I served almost 13 years in the Navy, worked on aircraft avionics systems mostly on the SH-2F and SH-60B helicopters. In the middle of my Navy career I was assigned to VX-1. This is the squadron that tests any new Antisubmarine Warfare aircraft and equipment. At this squadron we had five different types of aircraft both helicopters and fixed wing.

 


 

April Heinze, General Services

Join the Navy and See the World-that was the recruiting line that attracted me to the Navy.  The 1970’s were the early days of expanded opportunities for women in the military and I was fortunate to receive a Navy ROTC scholarship to attend engineering school, serve my Country as a Civil Engineer Corps officer around the world, and become the third woman ever promoted to the rank of Captain in my specialty.

Memorable events include:

Seabees-the honor of leading the most dedicated and energetic young people to build and repair almost anything, anywhere
Shipyards
-3 Navy shipyards, crawling through utility tunnels, repairing WWII damage in Pearl Harbor, and the eerie silence of the USS Arizona memorial
Diplomacy-
bi-lateral exercises in Korea and Thailand, drinking vodka with generals in Russia
Disasters
-earthquake recovery and monsoons in the Philippines, outrunning typhoons in the Pacific
Conflicts
-landing in Saudi Arabia ahead of the Marines just 8 days after Iraq invaded Kuwait in the first Gulf War
Congress
-watching our democracy at work, preparing testimony for appointees, briefing staffers on the hill, sitting in hearings directly behind the principals
9-11
-flying cross-country on military aircraft with senior political appointees to return to D.C. when all commercial aircraft were grounded, returning to the Pentagon on 9-12 to find over 90% of the military and civilian employees continuing to work for freedom

 


 

Diane Cook, Purchasing and Contracting

Eight years active duty service with the US Army. I am a disabled veteran who participated in Desert Storm as a combat medic.  Throughout my military career I was stationed in some exotic and not so exotic places just to name a few: Ft Leonard Wood Missouri, Ft Sam Houston Texas, Tripler Army Medical Center Hawaii and Madigan Army Medical Center, Washington. While serving I became a Department of Defense Certified Alcohol and Drug Counselor, one of only 50 of us at the time Army wide.

 


Carlos Renstrom, Parks & Recreation

I served as a Human Resources Specialist (42A) in the U.S. Army. I was stationed in Columbia, South Carolina and Schofield Barracks in the island of Oahu, Hawaii, where I completed active duty.

During active duty, I was part of the Personnel Action Center for the 84th Engineer Combat Battalion (Heavy) in the 25th Infantry Division (Light) providing Human Resources services to 600 soldiers and their families. I was in charge of processing military personnel promotions, demotions, personnel actions, leadership briefings, data processing as well as making sure that soldiers and their families were receiving military benefits and counseling as needed during deployments. In 2004, I received the Good Conduct Medal, Army Service Ribbon, Marksman on M16 and M249 Rifle, Expert on Grenade and Overseas Medal.

 

 


Anne Greenstone, HHSA

I joined the Air Force Nurse Corps after college to earn the GI Bill to pay for grad school.   I was assigned to Carswell AFB  Texas 3/ 1972-3/ 1974.  In early May 72  all active duty men  on the base (pilots, crew, nurses) were hurriedly assembled and flown to Viet Nam in one night for the Tet offensive.  Noise from departing planes kept me awake all   night.  All male RNs were gone.    I worked the orthopedic ward caring for the war wounded .  What a rambunctious group, mostly ages 18-20.  One night I was surprised by flight staff entering the ED with a group of ill men- POWs coming home to Texas.  I separated in March 1974.  I went directly to UCLA.  I was awarded my MN degree from UCLA in 1978. The GI Bill paid for  living expenses.  I earned it. 

 


James Boyd, County Counsel

1972 – 1975 U.S. Army, Special 5, US Army Legal Services Agency, Europe
1975- 1977  U.S. Army Reserves (E-5)
1977 – 1980 U.S. Marine Corps, Lance Corporal until Enlisted Commissioning Program (OCS), 1st Lieutenant, Infantry

 


Dale Santee, Alternate Public Defender

Colonel Dale W. Santee was the senior individual mobilization augmentee to the staff judge advocate, HQ Pacific Air Force, Hickam AFB, HI.  Commissioned as a reserve officer through the Direct Appointment Program, he served on active duty as an Air Force judge advocate from January 7, 1979 to August 8, 1983.  He deployed twice in support of peacekeeping operations in Bosnia with the Tanker Task Force based in Pisa, Italy for Operations Deny Flight and Joint Endeavor.  In December 1996, he deployed to Istres, France in support of Operation Joint Guard.  From August 2000 to December 2000, Colonel Santee deployed for Operation Southern Watch to Prince Sultan Air Base, Kingdom of Saudi Arabia, as the first reserve Staff Judge Advocate of an Air Expeditionary Force (AEF 9).  He was an adjunct instructor at the Judge Advocate General School, Montgomery, AL, Pacific Joint Operations Law Exercise, HI and the International Institute of Humanitarian Law, San Remo, Italy.

 


Robert Contreras, Housing and Community Development

I served in the United States Navy from January 1976 until January of 1980. That is what brought me to San Diego. I enjoy my time in the Navy, especially the traveling. But what I remember most is meeting persons from my hometown of Schertz, Texas. The most memorable one was when I arrived at Clark Air Force Base in the Philippines. I was checked in by an Air Force sergeant who I had met when I was a teenager. I lived next to a Air Force base and I often hung at the gym. This sergeant worked with my uncle. Boy, was he surprised to see me. After I finished my enlistment, I decided to stay in San Diego as I fell in love with the city on my first visit.

 


Greg Locke, General Services

I served 21 years of active duty with the United States Marine Corps. The leadership traits that I witnessed while in the Marines Corps are something I have tried to emulate on a daily basis and will continue to for the rest of my life. I have lived in a number of unique areas of the world; I spent four months living in a tent in Yechon, Korea, spent time in the western Egyptian desert, saw the rainbows are formed  when the desert sands blow off the coast of Tunisia in the evening and saw my daughter born in a hospital in Japan. I hope that all the veterans will enjoy this special holiday on November 11, 2011.

 

 


Manuel Garcia (right) with former County employee Robert Roberson.Manuel Garcia, HHSA

Active Duty

United States Army Feb. 1973 to July 1976

52nd Construction Engineer Battalion

220th Field Artillery,

Fort Carson, Colorado

 

United States Army Ready Reserve-1976-1987

129th Med. Evac. Hospital (Must Unit)-Admiral Baker Field

177th Transportation Company-Camp Pendleton

 

 


Tom Philipp, Auditor & Controller

Submarine Service – Cold War (1977-1983).   Nuke machinist on USS HADDO SSN604.  Home port – San Diego.  Longest submerged – 45 days when Iran held US hostages.  How does it feel underwater?  A bit like an airplane, especially when they do ‘angles and dangles.’

 


Jay Patterson, ARCC

Rank: Dental Technician 1st Class
Branch: United States Navy (Retired)
Service: March 1976 to March 1996
Specialties: Medical/Dental Administration & Oral Surgery Technician

Commands:

(a)  Overseas Command: NAS Agana Guam [Sep 76 to Mar 79]

(b)  Sea Commands:
USS Coronado (AGF-11) [Apr 81 to Apr 82] – Persian Gulf Command Ship
USS Hunley (AS-31) [May 82 – Dec 83] – Holy Loch Scotland
USS Long Beach (CGN-9) [Jan 87 – Jun 90] – Pacific Fleet
USS Rushmore (LSD-47) [Aug 93 – Mar 96] – Pacific Fleet

Shore Commands:

(1)  Naval Hospital, NAS Whidbey Island WA
(2)  Naval Regional Dental Center, San Diego, CA
(3)  Naval Supply Center, San Diego CA
(4)  Fleet Dental Office, US Pacific Fleet

Notables:

(a)  Sailed around the world in 1987.
(b)  Set foot on every continent on this earth.
(c)  Five tours of duty to Persian Gulf region (combat and non-combat).
(d)  Lots of memories…

 


Kristie Makowsky, HHSA

I joined the United States Army right out of high school. I served for four years, on 3 different bases – Fort Polk, LA, Fort Gordon, GA and Fort Jackson, SC. I was the first female Radar Technician recruited right after the Vietnam war. I learned a lot in the Army and my veteran’s benefits are the only reason I was able to purchase my home. My son is following in my path and will be reporting to Fort Jackson, SC in March 2012.

 


Moises Rivera, Probation

USN 1989-1993. I served on the USS Vincennes CG-49.

 


Daniel E. Chesler, HHSA

U.S. Navy,  served on ships escorting tankers during  the ‘Tanker War’ and had a front row seat during Operation Preying Mantis.