From an email regarding Senior Revenue and Recovery Officer Juan Chavez and Revenue and Recovery Officer Trainee Rudy De La Mora:
“I am writing to formally recognize and commend two of your star employees, Mr. J. Chavez and Mr. Rudy, for the outstanding customer service they provided to me over the past few months.
Since May 2024, both gentlemen have exhibited a calm and friendly demeanor, coupled with unwavering professionalism during our interactions. Their extensive knowledge and ability to clearly explain the process of the request for demand regarding the liens on a property have been invaluable.
Their meticulous attention to detail and willingness to go above and beyond to assist me have made a significant positive impact.
As a real estate broker, I deeply appreciate the high level of service provided by Mr. Chavez and Mr. Rudy.
I am confident that they extend the same level of excellent service to the rest of our community, contributing greatly to the reputation and efficacy of the San Diego County Office of Revenue and Recovery.
It is because of dedicated employees like Mr. Chavez and Mr. Rudy that San Diego County continues to thrive and serve its residents with excellence. I kindly request that they be formally recognized for their exceptional service to the community.”