San Diego County Fire Authority

From a Community Emergency Response Team (CERT) program graduate:

“Thankful for all of my training I’ve had with y’all. I wasn’t expecting to use it so soon. We’re in Portland on a trip and found a man seizing on the sidewalk this a.m. Two employees from a nearby business ran to help and together all of the steps flowed almost exactly like I learned to do until the paramedics were able to arrive. Thank you for teaching us well!”

Sebastian Falcon, HHSA Program Coordinator

From a customer satisfaction survey regarding HHSA Program Coordinator Sebastian Falcon:

"I am the SharePoint administrator for my department and received a request to provide access/modify permissions in a way I do not regularly do. Sebastian answered my questions on Teams, and also agreed to join the scheduled Teams call to address this issue. He answered all the questions I posed, in addition to others on the call. I would not have been able to complete this request without his help."

Chuck Thomson, Supervising Medical Examiner Investigator

From an email regarding Supervising Medical Examiner Chuck Thomson:

“I am writing to express my sincere gratitude and commendation to Medical Examiner Investigator Chuck Thomson for his outstanding presentation at our Administration of Justice classes at Palomar College… The feedback from the students has been overwhelmingly positive. Many of them were particularly inspired by Investigator Thomson’s dedication, expertise and passion for his work”

Steven Campman, Chief Medical Examiner

From a letter regarding Chief Medical Examiner Dr. Steven Campman:

“There are no words that could even start to say how grateful I am to you for helping me get the help I’ve needed. You truly have shown me that there are still people who care and are willing to help others in need… Thank you again for your help, for caring and your compassion, not only that, but thank you for giving me hope again.”

Leo Moreno Gonzalez, Fuel Management Specialist

From a customer satisfaction survey regarding Leo Moreno Gonzalez with General Services:

"I would like to give a shout-out to Fuel Management Specialist Leo Moreno Gonzalez. My husband and I were vacationing in the area and decided to take a scenic drive in a borrowed MINI Cooper to The Lookout on Mt. Palomar. When we returned to the car, it wouldn't start and no one was around for miles - or, so we thought. We noticed some activity at the neighboring County property and my husband called out to see if anyone would answer. To our relief and food fortune, Leo answered the call. He first tried to jump-start the car with a small charger unit and, when that didn't work, he took the time to locate jumper cables at a nearby firehouse and quickly return to rescue us. He was SO helpful and friendly. We simply can't say thank you enough for his assistance. He's the best!!"

Edgemoor Skill Nursing Facility

From a customer satisfaction survey regarding staff at the Edgemoor Skill Nursing Facility:

“With a heavy heart we would like to thank you guys for loving and caring for our loved one. You became her second family and loved her as if she was one of your own family. You guys were the first people she woke up to and the last people she saw at night. I know, we all know, she loved you guys as much as she loved us. You were her family. Thank you for taking great care of Mi Mamita.”

Natasha Garner, Adult Protective Services Specialist

From a customer satisfaction survey regarding Adult Protective Services Specialist Natasha Garner:

“Natasha Garner was very sweet and compassionate and tried to give me different options. I really appreciate the time she spent with me on the phone. Of all the agencies I've called about identity theft, she was the most attentive, helpful, knowledgeable person yet.”

Juan Chavez, Senior Revenue and Recovery Officer and Rudy De La Mora, Revenue and Recovery Officer Trainee

From an email regarding Senior Revenue and Recovery Officer Juan Chavez and Revenue and Recovery Officer Trainee Rudy De La Mora:

“I am writing to formally recognize and commend two of your star employees, Mr. J. Chavez and Mr. Rudy, for the outstanding customer service they provided to me over the past few months.

Since May 2024, both gentlemen have exhibited a calm and friendly demeanor, coupled with unwavering professionalism during our interactions. Their extensive knowledge and ability to clearly explain the process of the request for demand regarding the liens on a property have been invaluable.

Their meticulous attention to detail and willingness to go above and beyond to assist me have made a significant positive impact.

As a real estate broker, I deeply appreciate the high level of service provided by Mr. Chavez and Mr. Rudy.

I am confident that they extend the same level of excellent service to the rest of our community, contributing greatly to the reputation and efficacy of the San Diego County Office of Revenue and Recovery.

It is because of dedicated employees like Mr. Chavez and Mr. Rudy that San Diego County continues to thrive and serve its residents with excellence. I kindly request that they be formally recognized for their exceptional service to the community.”

Parks and Recreation

From an email regarding a Parks and Recreation event:

“I just wanted to take a moment to express my gratitude for organizing the Women in the Wild backpacking event. As a first-time backpacker, participating in the overnight trip was all I could’ve asked for. Your program offers an incredible opportunity for women to connect with nature and each other in a supportive environment. This trip ignited a new excitement for exploring the outdoors and I’m looking forward to participating in future events! Once again, thank you for all the hard work that was put into this event for us, I had so much fun!”