Megan Kostiuk, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Megan Kostiuk:
"Megan is very pleasant to talk with, as well as very informative and professional."
We commit to a positive approach to provide our customers with a positive experience. We'll regularly highlight some of those positive experiences here.
Our positive approach is driven by serving with HEART. Learn more on the Customer Service website.
Tahaiti Tinsley, Senior Health Information Management Technician
/From a customer experience survey regarding Senior Health Information Management Technician Tahaiti Tinsley:
“Ms. Tinsley was very nice and informative. It is nice to see customer service, it seems to be a thing of the past in a lot of industries today. Wonderful service, thank you. “
Vital Records
/From a customer experience survey regarding Public Health Services’ Vital Records office:
“Awesome experience. In and out in less than 15 minutes. Wish all government agencies were this efficient.”
Ruben Lopez, Child Support Officer
/From a customer service survey regarding Child Support Officer Ruben Lopez:
“I wanted you to know Ruben is awesome.”
Vanessa Estrella, Public Health
/From a HEART customer survey regarding Public Health Office Assistant Vanessa Estrella:
“Thank you Vanessa. You were so sweet and professional! Great energy!”
Pinky Sengsouriya, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Pinky Sengsouriya:
“Did not expect the courtesy, service and warm welcome. She answered all questions. Very professional. She met all my expectations. Job well done.”
Nona Espinosa, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Nona Espinosa:
“She gave me complete information and answered all my questions, excellent job. She went above and beyond her duties to help us have medical care.”
Virginia Cleaver, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Virginia Cleaver:
"Virginia exceeded my expectations in each and every way. She was precise and real."
South Region Public Health
/From a customer experience survey regarding South Region Public Health:
“All staff were high respectful and knowledgeable, including the medical assistants.”
Mayela Alatorre, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Mayela Alatorre:
"Mayela Alatorre did an excellent job and I loved her attitude. She couldn’t have done anything better."
Lisa Lawrence, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Lisa Lawrence:
“Lisa was the best I’ve seen here ever. She is amazing. Great job, the best.”
Rogelio Sanchez, Child Support Services
/From a parent regarding Rogelio Sanchez with Child Support Services:
“Rogelio was very helpful and friendly. He was able to assist me with my concerns and any questions I had in a timely manner. I was very surprised how fast he was able to get back to me.”
Maricruz Ramirez, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Maricruz Ramirez:
“She was the best! She helped me tremendously, and went above and beyond the best customer service I could ever expect.”
Jessamyn Miller, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Jessamyn Miller:
“She was so kind and non-judgmental and answered all my questions. I asked her if she knew any training programs where they pay and she started printing out different resources from the computer. I really liked that she took her time and she looked for those places with pleasure.”
Deree Garcia, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Deree Garcia:
“The worker was very friendly and efficient. She answered all my questions and directed me towards other resources to answer further questions.”
Daniel Cuevas, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Daniel Cuevas:
“He was very helpful, efficient courteous. More people like him are needed Thanks!”
HHSA Vital Records
/From a customer satisfaction survey regarding HHSA Vital Records:
“I received an unprecedented quick response from a government employee during a time, which would have excused almost anyone. This person has forced me to rethink the general public perception of the government employees.”
Nick Yanischeff, IT Analyst
/From a customer satisfaction survey regarding IT Analyst Nick Yanischeff:
“Nick was helpful, polite, pleasant and knowledgeable. He was quick to respond to this request and also had suggestions and guidance for us to help speed up the process and avoid problems in the future. Nick's actions exemplify great customer service!”
Veronica Barrios, Human Services Specialist
/From a customer satisfaction survey regarding Human Services Specialist Veronica Barrios:
“I love her. Veronica did everything well, answered all my question in a respectful way. She was just great! Wonderful personality.”
Iris Trammel, Human Services Specialist
/From a customer service survey regarding Human Services Specialist Iris Trammel:
“She is truly a professional and I’m very happy with her.”